Jobs

Job description

Job Summary:

As a Business Coordinator, you will be responsible for generating sales leads and maintaining customer relationships over the phone. Your primary objective will be to reach out to potential customers, introduce them to our products or services, and persuade them to make a purchase or schedule a meeting with our sales representatives. You will work closely with the sales team to achieve sales targets and contribute to the company's growth.

Key Responsibilities:

1. Conduct outbound calls to potential customers to introduce our products or services.
2. Follow up on leads generated through marketing campaigns, website inquiries, or other sources.
3. Engage in consultative selling by understanding customers' needs and recommending appropriate solutions.
4. Explain product features, pricing, and benefits to prospective customers.
5. Handle objections and address concerns to encourage sales conversion.
6. Maintain accurate records of all interactions and sales activities in the CRM system.
7. Achieve and exceed weekly, monthly, and quarterly sales targets.
8. Collaborate with the sales team to identify opportunities for cross-selling or upselling.
9. Provide feedback to the marketing team on the effectiveness of campaigns and customer responses.
10. Stay updated on industry trends, competitors' products, and market conditions.
11. Continuously improve sales skills through training and self-learning initiatives.

Qualifications and Skills:

1. Proven experience as a telecaller or sales representative, preferably in a Edtech industry.
2. Excellent communication skills, both verbal and written.
3. Strong persuasion and negotiation abilities.
4. Ability to build rapport quickly and establish long-term customer relationships.
5. Goal-oriented with a track record of meeting or exceeding sales targets.
6. Familiarity with CRM software and sales processes.
7. Ability to work independently and as part of a team.
8. High level of resilience and ability to handle rejection.
9. Good organizational and time management skills.
10. Bachelor's degree in business administration, marketing, or a related field (preferred).